WELCOME

Thank you for volunteering to be part of the JEAN SHEEHAN and MILLENNIUM EDUCATION Team. It is truly wonderful having you on board.

Your time, connection and support are greatly appreciated, and we sincerely hope you will enjoy this process. Having attended these courses you know what the intense energies can be like and what is required to create a sacred space. As you are aware many allow themselves to be in a ‘vulnerable state’ and that is a gift to them and us, so it is imperative that we offer all attendees and students safety, confidentially and support in the highest level of professionalism.

As a ME TEAM Member and ME Staff we have specific requirements to assist all involved and we request that you follow these so that all may benefit. If you have any queries, please do not hesitate to contact us before the event.

This is also a time for you to repeat the courses from an extraordinary level and refresh your skills and awareness. You will have many moments where you will see how much you have evolved and how much you have blossomed. You are a luminary of light and love and are in this amazing time of creation. This is a blessing to us and so many.

You have been selected as we always know you will conduct your self in a professional and respectful manner to all involved and especially to Jean Sheehan. We know you will work as a Team with no self agenda.

Just a few reminders that are important:

1. DO NOT talk when Jean Sheehan is teaching or speaking
2. DO NOT talk over Jean Sheehan or add to what she is saying
3. DO NOT sell yourself or your products at the ME or Jean Sheehan events
4. DO NOT sit or lie on massage tables unless requested by Jean Sheehan
5. As Jean Sheehan is working long hours and is tuning in to the participants requirements she requires a rest during break outs. Ensure at these times that she is not asked questions by staff, team members or participants.
6. If ME Staff and ME Team Members are feeling the effects of the energy ensure to support yourself with the tools and techniques you have learnt on the ME courses. This is not the time to ask Jean Sheehan for advice, healing or insights. You have your innate wisdom to rely on you.
7. If at any stage you need to leave before your allocated time consider the consequences it has to other ME staff, ME Team members, Jean Sheehan and the participants. Accepting this position is a commitment and will have a domino effect and affect on so many. So we request you remain for the whole time and not leave early.

Jean Sheehan shares

‘Heart to Heart.

Firstly, I want to say a heart felt thanks for being a ME Team Member.

My heart is always inspired by amazing souls that have walked this planet past, present and future. I know that in the grand scheme life it is not an individual process but one of group harmony and team work.

It was Walt Disney that confirmed this for me when he said ‘it takes a TEAM to make a DREAM’. I could not agree more. And that is how I see you as part of a team and that TEAM is of conscious co creator.

I know on a quantum level divine wisdom is occurring and that we are all part of the evolutionary process offering our wisdom and being a community. My intention is that you enjoy this process and journey as a M.E. TEAM Member.

Your role is very important on so many levels and having you allows me and Millennium Education to get the bigger vision of absolute love & empowerment to the world at this time for all kind, the future generation, animals, pants, elements, weather, seasons and consciousness.

Thank you for gifting your time, wisdom expertise. You an emissary of light and I thank you for shining brightly for all to see.

Enjoy this journey with me as a ME and Jean Sheehan Team Member.

Absolute love and gratitude

CONFIDENTIALITY

It is important that all information whether it be verbal, written or in any other format/form remain confidential for the client, ME staff, Jean Sheehan, ME team members and any visitors. This means that nothing will be disclosed, repeated or shared outside of the Millennium Education & Jean Sheehan events. Any paperwork sighted will always remain confidential. Any sharing from anyone attending will always remain confidential. It is your duty of care to be and act accordingly as you have been entrusted with private or restricted information.

During certain activities and through out the event participants will disclose personal information to the group. It is critical all information remains confidential. During these times as a ME Team member or ME Staff, your responsibility involves educating others about confidentially and ensuring that this always occurs.

If you are the nominated Course Coordinator you agree to adhere to the above confidentiality statement and will not share any details of any information to other ME staff, ME Team, visitors or participants. This includes the monetary takings and sales of the event as you have been selected for your trust and professionalism. You may only share, explain and inform with Jean Sheehan as Director of Millennium Education Pty Ltd and Jean Sheehan companies.

At no time can any visitor or family member enter the conference room, not even during break times. You MUST ask permission from Jean Sheehan. Due to legal reasons and confidentially this will disrupt the dynamic of the group and is disrespectful to Jean Sheehan. No exceptions made. If you require to see your family, please arrange a time to meet them outside and inform the Course Coordinator of your actions.

UNIFORMS

At all Millennium Education and Jean Sheehan events the ME staff and ME Team wear a uniform to assist all participants in feeling safe, reassured and supported. They then know where to go for guidance.

To make it clear for all we ask you to wear black bottoms such as pants or skirt and white shirt.

If you feel the cold, we suggest you wear a warm shirt or singlet under your ME shirt.

Footwear is to be worn for safety and also professionalism at the event. We ask that you do not wear slippers, thongs, ugh boots or socks due to safety concerns. Comfortable shoes are suggested as you will be walking and assisting for the whole day.

At the beginning of each day you will be given a Millennium Education badge with your name clearly written. We request you wear this at all time. It is to be worn on the opposite side of the ME emblem on your shirt.

BADGES

On registration all ME staff, ME TEAM members and participants are given a badge to write their own name and wear during the event. Participants write their own name which allows them to have the correct spelling of their name and gives them full responsibility.

At the end of the event collect their badge to ensure they do not take home. These can be collected by one TEAM Member as they leave the venue.

If participants are attending a (2) day or more event badges are then placed on their books which they will have left behind. These are placed on their chairs ready for the next day’s event.

If participants are attending a (1) day event, collect the badges at the end of the event as they leave venue.

At the completion of the event the card with their name is disposed of in a rubbish bin and the card holders placed in the badge receptacle.

MASSAGE TABLES

As part of the practical sessions of certain courses participants have been requested to bring massage tables and accessories such as pillows, blankets, etc. Many participants will have brought their own massage table.

At registration, the massage tables are to be brought into the room by ME Team members prior to the event commencing and set up with the accessories such as pillows, blankets, covers etc. They need to be neat and stacked in an area that is clear of emergency exits and will not block doorways etc.

All massage table bags and covers are to be stored away to prevent anyone from tripping over.

Ensure massage table legs are locked in a safety position. If unsure ask the owner of the table to show you.

At the end of each practice session the tables are to be straightened and tidied ready for the next session.

At the end of the day’s event each table is to be straightened and tidied and ready for the next day.

At the completion of the event it is the responsibility of the participant to pack up their table and accessories.

If any items are left behind, items will be left at the venue in their lost property section for the participant to action for themselves.

At no time during the event are the ME staff or ME TEAM Members to sit or lie on the massage tables during the whole duration of the event. This is unprofessional and unacceptable.

PAPERWORK

All paperwork is to be filled in as it is a legal document. No individual including staff, TEAM member or participant may enter the venue without the signed paperwork.

The nominated Course Coordinator is responsible for the paperwork to be filled in, collected and collated in alphabetical order. This is filed and given to Jean Sheehan. If a participant or ME TEAM or staff member is late to an event it is up to the Course Coordinator to have all paperwork filled in and actioned before they enter the event. The forms are then checked off the Final Course list and given to Jean Sheehan.

Assessment forms need to filled in online and students will be given their mobile phone to fill in this form. Encourage the participant to write feedback as this is a learning for all involved and also assist them to consolidate what they have experienced. This at the end of the last day.

At no stage can photos of the paperwork be taken by ME staff, ME Team Member or participants.

TAX INVOICES

Each and every purchase must have a Tax Invoice written and given to the client. The tax invoice is to have the date and persons name and possibly their business name if they require. This can only be done by the allocated Course Coordinator – no helper, ME team member or other person may do so.

A ‘total’ amount must be clear and precise, and time taken to ensure that the amount is added correctly. The GST component does not need filling in on courses.

The type of payment is to be stated and is indicated with the below symbols:

SQ square payment

CASH cash money

To show full payment has been processed and the sale is complete the tax invoice also states ‘paid in full’ which is symbolised as PIF.

Always include how many items such as 1 x product. When writing the invoice be specific.

The client receives the top copy. The remainder copies remain in the book for the ME accounts department.

When filling in the tax invoice ensure to have the cardboard behind so as not to imprint following invoices. Only write up items as they are purchased so it is clear and not ‘scribbled’ out.

FRESHEN UP

At the beginning of every break it is important to have the area freshened up. This includes straighten chairs, picking up rubbish, removing glasses, stacking cups. The intention is that when people return to a clean and tidy environment, they have a ‘clean and tidy’ mind. Fresh outside is fresh inside.

At the end of each day all glasses, cups and rubbish are to be put away and freshened up.

At the end of the event chairs and tables are left for the venue to pack unless stated otherwise. Tablecloths are left for the venue unless stated otherwise. The Jean Sheehan tablecloths are to be packed away.

REFRESHMENT TIME

Each ME staff and ME Team Member will have their breaks separately to ensure that Jean Sheehan always has a helper, unless stated otherwise. As the ME staff and/or ME team has a break (1) person is to remain with Jean Sheehan.

The break is to be taken at your allocated time as if you change it this will disrupt the sequence of the day. Each helper will have 30 minutes for lunch. Your time slots will be allocated each day to cater for your needs. Ensure to stay in your time frame and be on time for your return.

It is best to B.Y.O. your food and drink for your breaks as you will need to be back on time for your position as ME staff or ME TEAM. This depends on the venues as some venues do not allow you to bring your own food.

At the end of each refreshment time, the ME Staff and/or ME TEAM member is to bring the participants back in ASAP and encourage them to be as quick as possible. That way they will receive the most out of their event. This is also imperative so as Jean Sheehan is not waiting for them and this shows respect for the speaker. Clients can be brought back in with specific music and also the chime bells as reminder that it is time to come in.

GROUP PHOTO

Day 1, afternoon tea, the Course Coordinator is to arrange having the group photo taken. This photo will be used for the Millennium Education Facebook & website and marketing.

STUDENT PHOTO

Each participant will receive a certificate for the achievement. They will have a photo with their headshot and with a separate photo with their certificate and Jean Sheehan. A ME Team Member is to take the photo ensuring it is a head shot of the graduate and Jean Sheehan with the certificate. To have a lovely memory for the participant ensure to have a nice background. Check the photo before the student leaves in case they have their eyes closed or red eye or the photo is blurry. We want this to be an enjoyable memory for them.

PHOTOS GENERAL

Photos are a memory for all attending and the more photos we have the better. A ME staff or ME Team member will be allocated as the photographer for the duration of the event. Capturing participants in natural poses and during the breaks also gives them a feeling of family and community.

Do not take photos of participants crying, having an emotional release or when someone is sharing in a vulnerable state. At all times full respect and care must be taken when taking photos of staff, helpers, Team members, Jean Sheehan and participants.

It is inappropriate and unprofessional for helpers to take photos of each other in silly positions or ‘selfies.’ These actions can make others feel uncomfortable and at all times the intentions is to have a safe environment for all attending.

SALES

Please note no sales can be made without the allocated Course Coordinator.

If a student wants to purchase a product outside of the breaks, they must wait for the next day when the course coordinator can assist them.

No ME staff or helper may take money, write a receipt of make a sale without Jean Sheehan agreeing or the allocated Course coordinator.

It is important to know that no ME staff or ME team member can look through any boxes or equipment without the approval of Jean Sheehan. Due to confidential equipment and paperwork, this area is out of bounds. This includes the Course Coordinator area.

Last sales is done at the afternoon break pf the day. Then all stock is packed up unless the days are more than (1) day.

GIFT

Certain courses have gifts for participants from Jean Sheehan and Millennium Education. These gifts are Jean Sheehan’s way of saying ‘thank you’ and her ‘appreciation’ for all attending. It is up to the ME TEAM member to put these gifts out for each person at the end of Day 1 when participants have left the venue.

These are placed on the persons chair with their books and badges.

When placing the gifts on the chair ensure that they look inviting and lovingly given in which the intention was.

Sometimes participants repeating the modules will have different gifts from first time attendees. If you are unsure, please see Jean Sheehan.

BUMP OUT

Certain courses have gifts for participants from Jean Sheehan and Millennium Education. These gifts are Jean Sheehan’s way of saying ‘thank you’ and her ‘appreciation’ for all attending. It is up to the ME TEAM member to put these gifts out for each person at the end of Day 1 when participants have left the venue.

These are placed on the persons chair with their books and badges.

When placing the gifts on the chair ensure that they look inviting and lovingly given in which the intention was.

Sometimes participants repeating the modules will have different gifts from first time attendees. If you are unsure, please see Jean Sheehan.